Contact Us

We're here to help! Get in touch with our team.

Phone

Call us directly for immediate assistance

(855) 419-3411

Available Monday - Friday, 9am - 5pm

Email

Send us an email and we'll respond within 24 hours

info@localdumpster411.com

We respond to all inquiries within one business day

Business Hours

Customer Support

Monday - Friday:9:00 AM - 5:00 PM

Saturday:9:00 AM - 12:00 PM

Sunday:Closed

Delivery & Pickup

Monday - Friday:Vary

Saturday:Vary

Sunday:Closed

Frequently Asked Questions

What areas do you serve?

We serve multiple locations across the region. To check if we deliver to your specific address, please use our online address verification tool on our homepage or call us at (855) 419-3411. Our service areas are constantly expanding to better serve our customers.

How quickly can you deliver a dumpster?

We typically deliver dumpsters within 24-48 hours of booking. Same-day dumpster delivery may be available depending on your location and current availability. For urgent needs, please call us at (855) 419-3411 to check same-day delivery options in your area.

Can I change my delivery or pickup date?

Yes! We understand that project timelines can change. Call us at (855) 419-3411 and we'll be happy to reschedule your dumpster delivery or pickup. We offer flexible scheduling to accommodate your project needs.

What dumpster sizes are available?

We offer a wide range of dumpster sizes to fit any project:

  • 10-yard dumpster: Perfect for small cleanouts, minor renovations, or landscaping projects
  • 20-yard dumpster: Our most popular size, ideal for medium home renovations and remodeling projects
  • 30-yard dumpster: Great for large construction projects, major home renovations, or estate cleanouts
  • 40-yard dumpster: Best for major demolition, large-scale construction, or commercial projects
  • Low boy dumpsters: Available in select locations for easy loading
  • Custom sizes: Special sizes may be available based on your location and specific needs

Not sure which size you need? Contact us and we'll help you choose the right dumpster size for your project.

How long can I rent a dumpster?

Our standard dumpster rental period is 7 days, but we offer flexible custom rental periods to match your project timeline. Need it longer? No problem! We can extend your rental or even provide dumpster swaps once your order is placed. Just let us know your needs and we'll work with you.

Can I extend my rental period?

Absolutely! If you need to keep the dumpster longer than your original rental period, simply call us at (855) 419-3411 before your scheduled pickup date. We'll extend your rental for as long as you need it. After the initial 7-day rental period, additional days are charged at $30.00 per day.

What is a dumpster swap?

A dumpster swap allows you to exchange a full dumpster for an empty one without ending your rental period. This is perfect for large projects where you'll generate more debris than one dumpster can hold. Once your order is placed, you can request a swap by calling (855) 419-3411.

How much does dumpster rental cost?

Dumpster rental costs vary based on your location, dumpster size, rental duration, and type of debris. Get instant pricing by entering your address on our homepage, or call us at (855) 419-3411 for a personalized quote. Our pricing is transparent with no hidden fees.

What payment methods do you accept?

We accept all major credit cards for easy online booking. You can complete your entire dumpster rental order online in just minutes, including payment processing.

What can I put in the dumpster?

You can dispose of most common household and construction debris, including:

  • General household junk and clutter
  • Furniture and mattresses
  • Construction debris (wood, drywall, metal, etc.)
  • Flooring materials (carpet, tile, hardwood)
  • Roofing materials and shingles
  • Yard waste and landscaping debris
  • Appliances (without freon)

For a complete list of acceptable materials, please contact us or visit our prohibited materials page.

What items are NOT allowed in the dumpster?

For safety and environmental reasons, we cannot accept the following items:

  • Hazardous waste: Paint, chemicals, motor oil, asbestos, pesticides, batteries, or any toxic materials
  • Electronics: TVs, computers, monitors, and other e-waste
  • Tires and automotive items: Car tires, automotive batteries, gasoline, or other vehicle fluids
  • Appliances with freon: Refrigerators, air conditioners, freezers, or dehumidifiers
  • Food waste: Perishable food items or organic waste

Disposing of prohibited items may result in additional fees. If you have questions about specific items, please call us at (855) 419-3411 before placing your order.

Are there weight limits for dumpsters?

Yes, each dumpster size has a weight limit included in your rental price. If you exceed the weight limit, additional overload fees may apply and will be charged accordingly. We'll discuss weight allowances when you book your dumpster. Heavy materials like concrete, dirt, or brick may require special arrangements. To avoid additional charges, please let us know what you'll be disposing of when ordering and ensure you don't exceed the specified weight limits.

Do I need a permit to rent a dumpster?

If you're placing the dumpster on your private property (driveway, lawn, etc.), you typically don't need a permit. However, if you need to place the dumpster on a public street, sidewalk, or right-of-way, you'll likely need a permit from your local municipality. Customers are responsible for obtaining any necessary permits, but we're happy to provide guidance on the permit process in your area.

Where should I place the dumpster?

Choose a flat, stable surface with enough clearance for our delivery truck (approximately 60 feet of straight-line access). Common locations include driveways, parking areas, or street parking. Make sure the area is free of low-hanging wires, branches, and overhead obstructions. We recommend placing plywood under the dumpster to protect your driveway or pavement.

How do I book a dumpster rental?

Booking is easy! You can order online through our website in just a few minutes—simply enter your address, select your dumpster size, choose your delivery date, and complete payment. Alternatively, you can call us at (855) 419-3411 and our team will help you through the entire process.

What is your cancellation policy?

We understand that plans change. If you need to cancel your dumpster rental, please contact us as soon as possible. Cancellations made before 3:00 PM on the business day prior to your scheduled delivery incur a $25 cancellation fee. Late cancellations (after this deadline) are subject to a $150 fee. For cancellation requests, please call us at (855) 419-3411.

Will you place a hold on my credit card?

Yes, we place a $300 authorization hold on your credit card for up to 30 days to cover potential additional charges such as overload fees, extra rental days, or prohibited material removal. If no additional charges are incurred during this period, the authorization hold will automatically expire. This is a standard practice to ensure smooth service completion.

Is my delivery date guaranteed?

We make every commercially reasonable effort to deliver and pick up dumpsters on the scheduled dates. However, delivery times may be affected by factors such as weather conditions, traffic, or equipment availability. We'll communicate with you promptly if any delays occur. Please ensure someone is available to direct placement or that you've provided clear placement instructions.

What are your customer service hours?

Our customer support team is available Monday-Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. We're closed on Sundays. You can reach us by phone at (855) 419-3411 or email us at info@localdumpster411.com. We respond to all email inquiries within one business day.

What if I have an emergency or urgent question?

For immediate assistance during business hours, please call us at (855) 419-3411 (Monday-Friday, 9am-5pm). Our team is ready to help with urgent scheduling needs, delivery questions, or any concerns about your rental.

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